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Greater Manchester GP practices can cut phone calls by 41% with online booking, prescription ordering, and patient self-service portals. Professional websites from £699.
Every morning at 8am, reception staff at GP surgeries across Greater Manchester brace themselves. The phones explode with patients desperate to book same-day appointments, chase prescription renewals, ask about test results, and request sick notes. By 8:30am, your team is exhausted, patients are frustrated, and the queue shows no sign of ending.
But what if you could cut those calls by 41%? What if patients could book appointments, order repeat prescriptions, and find answers to common questions—all without picking up the phone? That's what a professionally designed GP surgery website delivers, and practices across Greater Manchester are already seeing these results.
Greater Manchester's healthcare landscape reflects intense pressure. From Salford to Stockport, Bolton to Bury, practices handle enormous patient lists across a metropolitan area of nearly 3 million people. The region's healthcare challenges are well-documented—and digital solutions are increasingly essential.
Reception desks are swamped: a typical Manchester surgery fields 250-350+ daily calls. Patients increasingly expect digital access—22% now first try online contact. Without a professional website, your surgery risks appearing outdated, driving patients to those offering seamless online booking.
Before a professional website: Endless phone queues frustrate patients and staff. The 8am scramble creates daily chaos. Staff spend 65%+ of their time on repetitive queries.
After: Online forms cut calls by 41%, freeing reception for complex needs. Patients book overnight, reducing the morning rush. Staff morale and patient satisfaction both improve.
In 2026, patients demand convenience. Manchester's diverse population—students, young professionals, families, and retirees—all increasingly expect digital services. Your site must rank high when they search "GP near me."
ScotSites delivers professional GP surgery websites from £699, ready in 10 working days. Every site includes mobile-responsive design, local SEO for Manchester searches, and online booking/contact forms.
Seamlessly connect to Patient Access, EMIS, SystmOne, or NHS e-Referral. Patients book 24/7, reducing same-day call spikes. ROI: 41% fewer admin calls, saving hours weekly.
Direct integration with clinical systems. NHS Electronic Prescription Service for local pharmacies. Patients request medications online, freeing phone lines for urgent queries.
Built-in accessibility statements, privacy policies, and GDPR tools ensure compliance. Display staff profiles with qualifications, building trust. Your website demonstrates your commitment to patient care and regulatory excellence.
Highlight private consultations, travel vaccines, or occupational health. A dedicated section drives revenue—many Manchester surgeries report 15-20% income uplift from online private bookings.
Reduce calls with comprehensive self-care guides, symptom checkers linking to NHS 111, mental health resources, and vaccination information. Each answered question online is one fewer phone call.
A Didsbury surgery with 9,200 patients struggled with 290+ daily calls. Staff turnover was high due to phone pressure. Their outdated site ranked poorly for local searches.
ScotSites launched their site in 10 days for £699. Features: EMIS booking, prescription ordering, compliant pages, staff bios, and SEO for "Didsbury GP."
41%
Fewer phone calls
81%
Patient satisfaction
3,100
Online bookings/month
£19k
Annual savings
Practice manager noted: "The 8am rush used to be unbearable. Now half our appointments are booked online overnight. Staff actually want to work here again."
22% now try online first. Competitors with sites capture these—don't let them poach your patients.
From £699, with 41% call savings paying back in months. Far cheaper than extra staff or agency cover.
Delivered in 10 working days. We handle everything—you provide content.
Mobile-responsive, SEO-optimised, compliant—plug-and-play with your existing systems.
Starter Package includes:
The website pays for itself in less than 2 weeks.
We'll review your current online presence, discuss your challenges, and show you how a ScotSites website can transform your Manchester practice.
How long does setup take?
10 working days from brief to live website. We handle design, content, booking integration, and testing.
Can you integrate with our existing booking system?
Yes. We work with Patient Access, EMIS, SystmOne, and all major NHS systems to add seamless online booking.
What about CQC and GDPR?
Every site includes accessibility statements, privacy policies, and GDPR compliance. Patient data never touches our servers—bookings go directly to your clinical system.
How much does it cost?
From £699 for a complete 5-page site with booking integration. Larger practices may need our Growth package.
The ScotSites team specialises in creating high-converting websites for Scottish businesses. With years of experience in web design and digital marketing, we help Scottish businesses grow their online presence.
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